Secure, Not Sorry: Handling Lost Solidor Keys Like a Pro

Today, we’re here to talk about an unfortunate but common scenario – losing your Solidor keys. It happens to the best of us!  Whilst it’s easy to kick yourself about it, there are steps to take to make the whole situation a little less stressful.

So, if you’re a proud Solidor owner, keep reading to discover how to tackle this challenge with ease.

Ludlow Solidor in Panswick

The process of saving your keys actually begins before you lose them…


The first step you should take when you receive your Solidor key is to snap a photo of it, paying close attention to the serial number. This simple act can save you a lot of hassle down the road.

Taking a clear photograph of your Solidor key serves as a crucial backup plan. Here’s why it’s a really smart idea:

  1. Easy Identification:

    A photo of your key, especially one that clearly shows the serial number, ensures you can quickly identify the key when you need to request replacements from Ultion (the lock manufacturer). This makes the process smoother and more efficient and means you can get your replacements in a flash.
  2. Proof of Ownership:

    In the event of lost or stolen keys, having a photo with the serial number can serve as proof of ownership, making it easier to obtain replacements from Ultion.

How to Get Replacements for Lost Solidor Keys


So, you’ve lost your Solidor key, and you’ve got that trusty photograph with the serial number. Now, what’s next? It’s time to get in touch with Ultion.

  1. Contact Ultion:

    Begin by contacting Ultion through their official customer service channels. You can find their contact information on their website or any documentation that came with your Solidor.
  2. Provide Serial Number:

    When you reach out to Ultion, provide them with the serial number from your photograph. This helps them verify that you are the rightful owner of the key and facilitates the process of sending you replacements.
  3. Follow Their Instructions:

    Ultion will guide you through the necessary steps and may ask for additional information to ensure the security of the process.
  4. Receive Your New Keys:

    Once Ultion confirms your ownership and processes your request, they will send you replacement keys. Make sure to keep these keys in a secure place to avoid any future mishaps.

About avoiding future mishaps…


While the process of obtaining replacement keys is relatively straightforward, it’s also a good idea to take preventive measures to avoid getting in a pickle again. One of the best ways to do this is by having spare keys and a secure lock box.

The Benefits of Spare Keys

We know it sounds super simple and almost not worth mentioning, but we also know how this can be something that lives at the bottom of your to-do list, never to see the light of day.

Spare keys can be a lifesaver in many situations. Here’s why they’re so important:

  1. Convenience:

    This is a biggie. Having spare keys readily available can save you time and effort in emergencies. No need to wait for replacements or deal with the hassle of being locked out.
  2. Security:

    Spare keys can be given to trusted family members or neighbours, ensuring that you always have a backup plan in case of loss or emergency.

Have You Considered a Lock Box?

A lock box is a secure container where you can store spare keys outside your house. Here’s why we think every homeowner should consider using one:

  1. Safe Storage:

    Lock boxes provide a safe and secure place to store spare keys, preventing unauthorised access while ensuring easy retrieval when needed.
  2. Remote Access:

    Some lock boxes come with smart technology, allowing you to remotely grant access to trusted individuals, such as a family member or a service provider.
  3. Peace of Mind:

    Knowing that you have a backup plan in place can give you peace of mind and reduce the stress associated with lost or misplaced keys.

Losing your Solidor keys may be a headache, but it doesn’t have to be a disaster. By taking a clear photograph of your key with the serial number and following the steps to request replacements from Ultion, you can quickly regain access to your home. Additionally, the use of spare keys and lock boxes can help you avoid such situations in the future.  It’s always good to have a backup plan at hand, eh!

Share the Post:

Related Posts

choosing patio doors crittall french doors

Your Complete Guide to Patio Doors: Types, Materials & Installation

Patio doors serve as more than just entryways to your garden; they blend functionality with aesthetics and, from the inside, can make or break a room.

At The Milford Window Company, we understand the importance of choosing patio doors that enhance your home’s style, and we’re here to help you make the right choice.

Read More